Know every detail about your contacts and customers.

It's important for any business owner or salesperson to be organized, but being organized doesn't mean anything if the customer info you keep isn't actionable. Sage ACT! not only keeps all the details of your business relationships in a single, orderly view; it also makes it easy for you to drill into the specifics whenever you need to. So, the next time a customer calls unexpectedly, you'll have the email they sent you last week, notes from your last phone call, the date of your next meeting, and their account status in front of you in an instant.

And, when you add Sage ACT! Connect², you get convenient access to the details you need from virtually anywhere. Details like Sage ACT! contacts and calendar are stored in the Cloud, so you can quickly pull up that customer address you're headed to, make changes to an existing phone number or email address, and check your meeting schedule for the day from popular smartphones, tablets, like the iPad^®, and your laptop via supported web browsers³.

Feature Snapshot

• Keep contact info, plus associated notes, history, activities, documents, opportunities, social media profiles, and more for each of your customers in a single, orderly view.
• Categorize related contacts as Sage ACT! groups and companies for easy viewing and communicating.

• Find that key document or piece of info you need in your contacts, groups, companies, opportunities, notes, history, and attachments with a fast and expansive search option.
• View back-office updates, including open quotes, sales orders, last invoices, and more when you use Sage ACT! with Sage Peachtree, Sage Simply Accounting, and Sage BusinessWorks.

• Access your contacts and calendar from popular smartphones, including BlackBerry^®, Windows Mobile^®, and Android^™ devices, tablets, like the iPad^®, and your laptop via supported web browsers³ with Sage ACT! Connect².

Make the most of your work day.

The start of your day can be tedious with unanswered emails in your inbox and to-dos that carried over from yesterday, but, it doesn't have to be. With Sage ACT!², you can approach the things you need to get done in an organized, prioritized manner. Keep everything from impromptu notes to personal tasks in a virtual notepad. Schedule and associate certain activities to your contacts. Take it to the next level when you setup Smart Tasks to automatically trigger and perform tasks for you, like send emails or schedule follow-up activities, so your customers get the excellent service they expect, with little work required by you.

Feature Snapshot

• Quickly capture impromptu notes, phone numbers, and personal reminders, with or without opening Sage ACT!, when you use Sage ACT! Scratchpad, a convenient, virtual notepad.
• Prioritize and check off items once completed in Sage ACT! Scratchpad, print the list to take it with you, or push those updates into Sage ACT! with just a few clicks.
• Get started with one of many sample Smart Task templates and accompanying email templates.

• Track scheduled activities, including calls and meetings, and associate those activities to your contacts for a complete view of any happenings with those relationships.
• Accomplish more when you let Smart Tasks automatically trigger and perform tasks or processes you define. Think of Smart Tasks like workflow, only easier.

Work seamlessly with the tools you rely on every day.

Close those open application windows and do it all from just one place. Sage ACT! works with the other desktop and web-based productivity tools, and social media sites you already rely on.

Seamless interaction with and in-context access to Microsoft^® Outlook^®, Gmail^®, Google^® Contacts, Google Calendar^™, LinkedIn^®, Facebook^®, Hoover's^™, and more mean you only need Sage ACT! open. Not only can you continue to work with the things you find valuable, you'll make the most of your existing technology investments and leverage additional web services you may not be taking advantage of today.

Feature Snapshot

• Write Microsoft^® Outlook^® email from within Sage ACT! and a history is recorded on the associated contact for quick recall of past conversations.
• Send and receive emails from Gmail^® and Sage ACT! will keep a history of those communications too.
• Sync all or just a subset of your Sage ACT! contacts with Outlook and Google^®, then access contacts from either application.

• Sync your Sage ACT! calendar with Outlook and Google calendars manually or automatically using pre-programmed intervals.
• Leverage LinkedIn^®, Facebook^®, Hoover's^™, and more from within Sage ACT! to get more detail about what your customers are up to now.

Turn new opportunities into paying customers.

Looking for new customers is not only time-consuming, it can be incredibly frustrating when you've spent the day cold calling companies that weren't a fit for your products and services after all.

When you add Sage Business Info Services for ACT!² to Sage ACT!, you always have highly-targeted leads in your pipeline. You get access to a large pool of leads from Hoover's^™ that you segment based on your criteria and then import them directly into Sage ACT!. Work those leads through sales processes in Sage ACT! and watch as they turn into qualified prospects and eventually profitable, long-lasting business relationships.

Feature Snapshot

• Access new leads from the Hoover's^™ database of 68 million companies and 85 million contacts. Segment those leads by location, size, industry, type, people, and more, then import them directly into Sage ACT!.
• Manage sales opportunities by tracking your products and services, notes, associated activities, key decision makers, competitors, probability of close, and more with each opportunity.

• Use Sage ACT! sales processes or easily build your own sales processes that fit your selling style.
• Generate instant quotes using supported versions of Excel^® and Word.
• See graphical representations of performance with actionable dashboards. Or, run one of 40+ reports related to activities, opportunities, and more.

Generate buzz for your products and services.

Email marketing is one of the most effective and inexpensive marketing techniques to grow your business. So, what are you waiting for? Extend the power of Sage ACT! with Sage E-marketing for ACT!² to drive interest for your business using professional email communications.

Sage E-marketing for ACT!² gives you tools to engage in end-to-end e-marketing activities, from initial campaign creation through to results tracking. It's like having a full marketing department at your disposal, only it's easy enough for you to do yourself.

Feature Snapshot

• Create, send, and track impactful email marketing campaigns and associated landing pages using a simple, graphical online editor.
• Automatically deliver a set of marketing messages to your customers over time with Drip Marketing.
• Capture new leads on your web site with easy-to-create web forms. Completed forms are transferred to Sage ACT! and new contacts are created.

• Send surveys to learn more about your contacts, including contact preferences, customer satisfaction, phone numbers, email addresses, and event registrations.
• Gauge your campaign success in Sage ACT! with a ranked, qualified list of your most interested prospects based on their interactions with your emails.